UK & EU Ordering FAQ

Thanks to Brexit, ordering from the UK is no longer available through the online store. Ordering from the EU through the online store is still possible, see below for more info ❤

Can I order from the UK?

Due to new restrictions on international shipments entering the UK, I have had to suspend UK ordering in the online store. To send into the UK, my orders must come through a marketplace, in this case, Etsy. To place an order from the UK, head to my Etsy profile. If what you're looking for isn't listed, send me a message through Etsy with your wishlist. I will then send back a purchase link. 

Can I order from Europe?

Of course! To order from Europe, you can use either the online store or Etsy. Ordering through Etsy is probably the better option, as they will calculate your VAT into your purchase and you will not have to pay it when your order arrives in the destination country. Rules vary from country to country, so please make sure you check with your local postal services to find out if you will be responsible for any other clearance fees or taxes upon delivery. When ordering though the online store, you do NOT pre-pay any taxes at all and you WILL have to pay them to your delivery provider to receive your order. The receiver is solely responsible for paying any of these fees, and The Enamel Library cannot issue any refunds for orders that are unclaimed due to unpaid fees or taxes.